Orders are shipped with Royal Mail in packaging that is 100% Recycled & Recyclable.
For UK orders shipping is £2.99 with an estimated delivery time of 2-4 working days.
For International orders you will be able to see the respective cost at checkout. Please note the price does not include any customs or duties and shipping can take up to 6 weeks depending where you are in the world. This is because we go for lower cost (for you) and we want to lower our impact on the environment.
Once you have placed your order, you will receive a confirmation email from us and a subsequent delivery email once your order has been dispatched.
Returns are accepted within 30 days of receiving your order, and the item is returned unused and in its original condition in the original packaging. Please contact us at firstname.lastname@example.org to process this.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You are able to exchange an item by going through the returns process and then we can send you the new item.
We will refund any orders that are returned (and approved) or cancelled which will be processed within 2 working days after the transaction has been finalised. For more information please see our Refund Policy.
We do not give refunds for deliveries that are delayed however if items do not arrive within a certain timeframe we will look to send out new items free of charge or you can request a refund which is outlined in our Refund Policy.